Amaretto Breedables Customer Connection

We made it all the way to Thursday! I thought I would share some ticket tips!

When Amaretto asks you to send a folder with your broken breedable inside its very important to make a folder, with your name and your ticket ID! Doing this will ensure a speedy return of your breedable.

Why do we need folders?
The reason we ask for a folder with your name and ticket number on it is because it’s easier to sort and look for a folder than it is to find an object or a horse/K-9/bundle/kennel and a notecard and it helps us help you faster and more efficiently!

Now the fun part ideally we want all folders to have 2 parts to their name like so (Your SL name (no display names please) – Your Amaretto Ticket Number (i.e JJC-xxx-xxxxx)) this will help us find your folder quicker and be able to quickly find your ticket number please be sure that your ticket number follows this format: JJC-xxx-xxxxx the easiest way is to copy and paste the ticket ID from the ticket system.

How did I create a folder?
Now creating a folder is easy all you do is right click (or command click if your using a mac) in either the My Inventory folder or another folder (like the Objects folder) and click New Folder then under the folder you clicked on a New Folder will be created and ready to rename to whatever you want to name it. Once you are done changing the name it will fall in order with the other folders and be ready to add your inventory to it. After you have placed the horses/K-9s/bundles/kennels and any additional information you can add for the ticket pull our name up in search and drag the folder over to us and we will get it (even if we are offline!) and we will respond in your ticket if more information is needed or if no info is needed you will have your fixed breedable sent back in the folder described at the end of this blog

THIS IS VERY IMPORTANT
A few things you need to do after filing a ticket.

1. You do NOT need to send a note card or an instant message to the CSR.
2. You DO need to reply to your ticket.
3. You DO need to reply in the original ticket.
4. If you do instant message a CSR have your ticket ID on hand, we talk to so many people when you randomly message we have no idea who you are. It may be awhile before we notice your IM, as we are working on fixing your breedables
5. Do NOT file duplicate tickets for the same issue. How do I reply in the original ticket?
   After you have logged in find the button on the top menu bar that says View Tickets. Once you are in this view you will see your ticket list. To view your ticket and make a reply click on the title of the ticket above the status bar for it. Once in the ticket you can post a reply in the upper right hand corner with the post reply button. Be sure to reopen the ticket or your response will not be seen Please be proactive. Read every Customer Connection (that’s what we call these blogs). Know what’s going on so when you do file a ticket it’s not something that has already been addressed. IF A CSR REPLIES TO YOUR TICKET, AND YOU DO NOT RESPOND IN 3 DAYS THE TICKET WILL BE CLOSED

Now when we send you back your fixed horses/bundles/K-9s/kennels you will get a folder like this ( in this case when i send the folder mine looks like this: Amaretto Breedable(s) from Avalon Crystal – REPAIRED) all folders from the CSR’s follow the same naming scheme Amaretto Horses/Bundles from CSR NAME -Repaired this way when you get the folder back you can use the inventory search feature to find the folder easily and be able to enjoy your fixed breedable!

Remember all these things when you are sending or receiving fixed breedables from support! This is Ava over and out!

Hey everyone! Hope that everyone is having a wonderful day! I know a lot of you guys have been wondering whats next month Qualified breedings are sooooooooo here we go!

Starting Nov 1st until Nov 30th anytime you breed a Exmoor Pony to an Exmoor Pony you have the chance to get a very special surprise!
It only includeds Exmoor Ponys listed on this page!
https://horse.amaretto.wiki/index.php?title=Exmoor_Pony

Lets talk about K-9s!
The whole month of November when you breed together any two Smooth Dachshund together you have the chance to get a very special surprise!
It only includes Smooth Dachshunds listed on this page!
https://k9.amaretto.wiki/index.php?title=Smooth_Dachshund

This month a little different we are switching it up to be Ducks
The whole month of November when you breed together any two Cayuga Ducks together you have the chance to get a very special surprise!
https://duck.amaretto.wiki/index.php?title=Cayuga

Last but not least the Ponies!
The whole month of November when you breed together any two Appaloosa Ponies together you have the chance to get a very special surprise!
It only includes Appaloosas listed on this page!
https://ponie.amaretto.wiki/index.php?title=Appaloosa

What surprise will you get? What treasures will be revealed? YOU NEVER KNOW!
Remember you will have the entire month of November!

Happy Breeding this is Ava over and out!

It’s a creepy time over here on the ranch, and we have decided to share some of the creepiness with all of you. Starting October 16th, 2019 our scary Halloween Editions have been unleashed! These eerie editions will be available until October 31st, 2019. They do hide some spooky surprises 

As we approach the enchantment of Halloween, let’s take a look at the fantastic 2020 Halloween Edition Animals. These were some of the most amazing Halloween editions released. So let’s start with those little Ducks.

DUCKS

These are such adorable ducks, each animal had two different coats, styles or breeds available. The Breed DID NOT have a chance to pass but the eyes DO pass!!

What special surprises did these duck give you a chance of getting?? Mottled Orange and Grape Bill Colors. 🙂

PONIE PALS

With these adorable little Ponie Pal styles, you also could get two different styles of 2020 Enchanters. Just like with the ducks, the eyes DID PASS however the styles DID NOT PASS.

Now, what did these amazing little ponies have a chance at dropping for you, if you were fortunate enough?? The most amazing Ponie Pal trait that has ever existed! DEMON WINGS!!!

If you have not seen these click on the link above to go to the wiki page to see all the demon wings. But for us now, we will just be looking at the Spiderweb and Cobweb Demon Wings.

If you don’t have these for your Ponie Pals, you should go get them today!!!

K–9s

Now of course, the puppies had to come wagging their tails so be part of the Halloween celebration!! Here are the amazing K-9 coats:

HORSES

And yes, the horses did get two coats to join the party on Halloween 2020. But what did those look like? Here you go:

Now what could you get from these?? Horns!! Specifically the Bloody Coal, Bloody Bone, and Bloody Ivory steer horns.

There are all great traits! So why not go get some today.

Hello everyone and Happy Saturday!! I hope your weekend is off to a fabulous start!

If you would like to participate in AMOC’s contest next weekend – that’s right next weekend – then you need to register before time runs out and there are no more spaces available! We only have 5 spaces left!!

The bewitching hour is quickly approaching. Will there be ghosts, ghouls and witches in the air? Well, that’s up to you and your creation!

It’s time again for the annual AMOC Halloweenies Contest! So enter that Horse, K9, Barnyard Bird or Ponie you’re breeding for Halloween and show it off…scare us or amaze us…it’s all up to you!

Remember you cannot enter an LE, SE, CE or DE as they are Amaretto creations but you can enter retired animals.

So what do you need to do? How do you enter?

Just follow this link https://www.amarettomarketownerscoalition.com/forums/topic/hallow-weenies-contest-registration

You must be registered and logged in to sign up.  If you have not registered just click register at the top of the screen follow the instructions and then once you receive the email click the link in that email to enter the site. Space is limited so don’t delay register today!!

Judging will be by AMOC Group Members. Only 1 vote per Avatar! Remember you must be in the group prior to the contest as group joins will not be available during the event!!

What can you win? Maybe a whole lot of candy? Maybe a scarecrow? Or how about some awesome Amaretto prizes?! You will just have to wait & see what we come up with to surprise you and pick if it is a trick or a treat! So go ahead and choose your most creepy, kooky, spooky or autumnal breedable and enter!! Setup will take place beginning Thursday, October 28th and a notice will be sent in the AMOC group with time and location.

We are down to the last 5 available slots so hurry, hurry and register today!

Until next time this is Snookie saying have a bootiful day!!

Happy Scary Breeding!

What is a Fell Pony and where did they come from? The Fell Pony is a versatile, working breed of mountain and moorland pony originating in the north of England in Cumberland and Westmorland farms of northwest England, and is used as a riding and driving pony. The breed is closely related to its geographic neighbour, the Dales Pony, but is a little smaller and more pony-like in build.
The Fell Pony is noted for hardiness, agility, strength, and sure-footedness. Fell Ponies vary a good deal in weight and size, so ponies may be found to carry almost any rider. The average height of the breed is 13.2 hands (54 inches, 142 cm), and the upper height limit for the breed is 14 hands (56 inches, 142 cm). The breed was bred for the unforgiving mountainous environment of Cumbria in north-west England, so they are adaptable to almost any temperate climate.
The colours accepted in the breed are black, brown, bay, grey, and chestnuts (if both parents are registered). Piebalds, and skewbalds are not allowed. A star on the head and/or a small amount of white on or below the hind fetlock is acceptable. However, excess white markings are discouraged. Here we see examples of some of the color variations.

The Fell Pony was originally used as a packhorse, carrying slate and lead, copper, and iron ores. They were also used for light agriculture and the transportation of bulky farm goods such as wool. With their sturdy bodies, strong legs, and equable disposition, and being good, fast walkers, they would travel up to 240 mi (390 km) a week. They were favoured by the Vikings as packhorses, as well as for ploughing, riding, and pulling sledges.

In October of 2011, one of the new coats to come out of the 3.1 update was the Fell Pony. The Solid Midnight Tan Fell Pony, Solid Dark Brown Fell Pony, Solid Dark Red Fell Pony, Solid Dark Grey Fell Pony, Solid Silver Fell Pony and Solid Black Fell Pony were one set of many exciting possible Non-Starter coats that could come from breeding “Starter Horses”.

Also in October Amaretto introduced the Charmed Molten Fell Pony, with the Red Lava eye. Charmed Horses are NOT able to pass their coats or eyes. However, you could get extremely lucky and birth another Charmed Horse.

June of 2012 came the Blue Heat Molten Fell with Abyss Eye. It sold at the Auction For a Cure for a record breaking 2.6 million linden! The Amaretto community is amazing! The coat and eye on this beautiful horse CAN pass.

Since then Amaretto has added the White Fell and the Blue Fell Ponies.

You can read up on all these Fell Ponies and the many uses Amaretto has put them to for great coats here.

https://horse.amaretto.wiki/index.php?title=List_of_Horse_Traits

Happy Breeding!

Hello! How is everyone! Lets talk about Gargoyles!

Gargoyles are decorative waterspouts found primarily in Medieval Christian architecture. Gargoyles can be carvings of humans or animals, but most famously, gargoyles can also be in the form of monstrous creatures.

In modern fantasy, gargoyles are imagined as ferocious monsters that have stony skin or that turn to stone during the day.

Despite their frightening appearance, Gargoyles are guardians who are known to protect buildings from evil spirits, and do no harm to humans. Due to this, churches, which were considered holy places, often had these creatures on the roof to ward off the devil and demons. They are also suitable as guardians, as they have a high defense from their stony skin making them difficult to wound.

Now lets see Amarettos take! I am so excited to announce the 2021 Halloween Edition – Stone Gargoyle!

Starting today 10/20/2021 until 11/3/2021 available at all Amaretto locations are the 2021 Halloween Edition – Stone Gargoyle!

You do not have to breed these together for awesome new surprises!

Horses:
2021 Halloween Edition – Couples Pack
One of Each Gender 1750L

Names:
2021 Halloween Edition – Stone Gargoyle
Eye: Hollow

K-9s:
2021 Halloween Edition – Couples Pack
One of Each Gender 950L

Names:
2021 Halloween Edition – Stone Gargoyle
Eye: Hollow Collar: Gargoyle

Chickens:
2021 Halloween Edition – Couples Pack
One of Each Gender 950L

Names:
2021 Halloween Edition – Stone Gargoyle
Eye: Hollow

Ponies:
2021 Halloween Edition – Couples Pack
One of Each Gender 950L

Names:
2021 Halloween Edition – Stone Gargoyle
Eye: Hollow

Go pick up these up today don’t wait! Happy breeding everyone! This is Ava over and out!

Hello today let’s take a look at some creepy dolls that give people nightmares throughout the years around the world.

Amaretto celebrated the 2016 Halloween with 2016 Halloween Limited Edition Horses!

Starting October 21, 2016 to November 4, 2016 you were able to purchase these awesome animals at any Amaretto Location!!!

The coats on the 2016 Halloween Edition Whinny the Puppet and 2016 Halloween Edition Wanna Play? DO NOT pass.

The Puppet eye and Your friend till the End eyes DO have the ability to pass.

These 2016 Halloween Edition Whinny the Puppet and 2016 Halloween Edition Wanna Play? do have a chance at getting the eyes as well as the hidden surprises from any breeding!

These surprises were the Horn Candy Corn, Horn Witchy, Horn Spooky, and Horn Purple People Eater.

Whinny the puppet was also available in the k9

These 2016 Halloween Edition Whinny the Puppet have a chance at getting the eyes as well as the hidden surprises from any breeding!

These surprises were the Paw Warmer Candy Corn and Paw Warmer Spiderweb.

Hey guys! Happy Monday! We made it to another week! I know that everyone is staying very busy with all their breedables!

I wanted to take the time to show off this months picture of the month winner!

Congrats to SilenzZzz Mistwalker!

I love this ponie meeting!

You could be a winner too but you have to enter!

How do you enter?
Well you snap a photo of your favorite Amaretto Breedable, you may choose to edit this photo or not. Upload the photo to secondlife and place it full perms on a nc with your name on it.

Where do i turn in my Picture of the Week?
There are 3 locations to turn in your nc they are:
The main Horse store:
http://maps.secondlife.com/secondlife/Amaretto%20Ranch%20Horses/93/146/22

The main Bird and K-9 Store:
http://maps.secondlife.com/secondlife/K9s%20and%20Birds/104/59/25

Ponie Store:

http://maps.secondlife.com/secondlife/Horses%20and%20Ponie%20Pals/241/127/21

ARU:
http://maps.secondlife.com/secondlife/Amaretto%20Ranch%20University/182/122/21

Just drop your nc with your full perm picture in it, into the camera!

Can you enter or win more than once ?
Yes!

Can I enter the same picture from the week before?
Yes!

I know we have some creative breeders out there and I want to see you enter the picture of the week! You can look at previous winners here:
http://amarettobreedables.com/forums/23/picture-of-the-week

Well this is Ava over and out! Happy breeding everyone!!!

A long time ago, alright not that long ago, but in 2015 Amaretto released some fantastic horses to celebrate Halloween! What were these great spooky horses?

They were the 2015 Halloween Limited Editions of course. 🙂

Although these coats could not pass, these brilliant eyes could.

If you don’t have these eyes in your collection, you really should go out and look for them today, they are worth the search. Who knows, you might even have them hanging out in your inventory.

Now what else did these great horses pass? Four new horns!!! And these can pass and take over your heard.

So as you can see not only were these Halloween editions fantastic, they gave some great and maybe unexpected surprises.

Hope everyone is having a great Sunday!!

Grey