Amaretto Breedables Customer Connection

Hey everyone! Hope your having a great Monday! Well as always we are here at the ranch hard at work!
I wanted to take some time out and talk to you about your horses bundles!

Ive been seeing more tickets about bundles not working and thought I could talk to you guys about the different kind of bundle issues you may be having.

1. MOTHER_HAD_SECOND_BUNDLE_IN_THREE_DAYS
   If your bundle says this means your horse tried to drop a second bundle after it already had 1 good viable bundle.
   if you had a viable bundle (Good)
   You can delete all the extras no need to file a ticket. MOTHER_HAD_SECOND_BUNDLE_IN_THREE_DAYS
   The mother of the bundle has only 1 viable bundle there are no twins.
   If you don’t have the first bundle its time to file a ticke, be sure to take note of the mother of this bundle without the mothers information we can not resolve this issue. (this is usually due to sim issues)
2. BAD_DATA_NO_PARENTS, or EXPIRED_BREEDING
   Uh oh! These bundles are not able to be fixed because they are not viable!
   AFTER Wednesday Jan 1, 2020 WE WILL NO LONGER PROVIDE SUPPORT FOR HORSES THAT ARE NOT v6.03
   HORSES MUST BE UPDATED TO V 6.03 TO FUNCTION PROPERLY! Hello, as stated with the release of Version v6.03, beginning Jan 1, 2020 ALL versions that are not the most current version will no longer produce viable offspring. Meaning any bundle produced by all versions that are not the most current version will have the text EXPIRED_BREEDING or BAD_DATA_NO_PARENTS and will not birth. If you receive a bundle like this it cannot be fixed. Please update your horses to the most current version, You can read all about version 6.03 here:
   https://amarettobreedables.com/connection/?p=20970
3. DUPLICATED_UNBIRTHED:
   This means that your bundle is duplicated! Do NOT try to birth it. To fix this bundle you will have to file a ticket!
4. BIRTHING:
   If your bundle says birthing in the description field, this means something went wrong when you were attempting to birth this bundle. The only way to fix this issue is to file a ticket! You will be required to send this bundle in for repair, this can happen for a few different reasons but usually because of inworld issues.

Anytime you have any of these issues arise DO NOT try and birth the bundle as it will result in a white horse and you might lose valuable information that will help you recover the bundle.

When in doubt file a ticket! We are always here working everyday on ticket and to resolve your issues.
Happy breeding everyone this is Ava over and out!