Amaretto Breedables Customer Connection

Hey everyone its another Manic Monday! I wanted to talk about folders! When a CSR get your ticket, they will ask you to send them your breedable in a folder with your name and ticket number on the folder. You can also send a note card with the breedable in the folder.

Why are folders so important?

The reason we ask for a folder with your name and ticket number on it is because it’s easier to sort and look for a folder than it is to find an object or a horse/K-9/barnyard bird/bundle/kennel/nest and a notecard and it helps us help you faster and more efficiently!

Now the fun part ideally we want all folders to have 2 parts to their name like so (Your SL name (no display names please) – Your Amaretto Ticket Number (i.e JJC-xxx-xxxxx)) this will help us find your folder quicker and be able to quickly find your ticket number please be sure that your ticket number follows this format: JJC-xxx-xxxxx the easiest way is to copy and paste the ticket ID from the ticket system.

If you are sending in a Forever Foal/Perpetual Puppy to Jaymee Caproni, Please label you folders as follows (your SL name) no display names please and (Forever Foal/Perpetual Puppy). So it would appear as this Jaymee Caproni- Forever Foal. Please do not send your items in boxes or objects as they are so often missed in our inventory. The only reason this would be acceptable is if there were too many items to fit in a folder.

How did I create a folder?

Now creating a folder is easy all you do is right click (or command click if your using a mac) in either the My Inventory folder or another folder (like the Objects folder) and click New Folder then under the folder you clicked on a New Folder will be created and ready to rename to whatever you want to name it. 

Then all you have to do is make sure that you send your folder to the correct person working on your ticket. If you do not send your repairs in a folder it is easily lost and hard for us to track who sent it to us. So please be diligent in this process!

This is Ava over and out! Happy foldering!