Amaretto Breedables Customer Connection

Today I want to talk about why it is important to send your breedables in to us in folders with your name and ticket number on them when they need to be repaired.

First check out your own inventory, look in the objects category. I’m sure you have some items there. If you drop an item to someone, this is where the item usually goes. Now think about all the breedables that get sent to me everyday. If they are not sent in the folders like we requested, they may end up lost and in the trash. .

Now creating a folder is easy

1. right click (or command click if your using a mac) in either the My Inventory folder or another folder (like the Objects folder)

2. click New Folder then under the folder you clicked on a New Folder will be created and ready to rename with your name and ticket number.

3. Once you are done changing the name it will fall in order with the other folders and be ready to add your inventory to it.

4. After you have placed the horses / K-9s/ barnyard birds, bundles / kennels / nests and any additional information you can add for the ticket pull our name up in search and drag the folder over to us and we will get it (even if we are off-line!) and we will respond in your ticket if more information is needed or if no info is needed you will have your fixed breedable sent back in the folder that will say Amaretto Breedables from CSR NAME -REPAIRED

You do NOT need to send a note card separately or an instant message to the CSR. If you do instant message a CSR have your ticket ID on hand, we talk to so many people when you randomly message we have no idea who you are.