Lets talk abour filing tickets
1. When you file a ticket about a horse not rezzing after birthing it, please have parent information handy and add it to the ticket . This will save time an get your horse back quickly.
2. When filing a duplicate horse ticket you just purchased please have transaction information added in the ticket .
3. When filing a missing horse/bundle ticket have all the information you can about the horse /bundle as UUID or name if needed parent information .
4. When filing a ticket for a bundle Please have parent information for that bundle .
5. When filing a ticket on not recieveing food …salt …….etc be sure to add transaction history for your purchase .
When doing this your ticket will be answered in a timely matter 🙂 Have a great week !
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