Hey everyone Happy breeding hope you guys enjoyed an awesome weekend and managed to stay warm! It sure is cold out there!
I wanted to take a few minutes to talk to you about a few tips that will speed up your ticket process.
*Always include your full sl name!
*Include any transaction in reference to not delivered items or even duplicated breedables that you recently purchased!
*Always be respectful to the Amaretto Staff they will help you in any way they can.
*Be sure to include enough information such as UUID’s, Parents information if having a bundle issue, or names of a missing horse.
*YOU MUST CHECK YOUR TICKET FOR A RESPONSE!! (if you do not respond in 3 days we will close your ticket)
*Tickets can take up to 72 hours so please don’t bother the csr’s if your breedable is not immediately returned.
* Please understand if you are not showing as owner of a breedable on our servers we can not return it to you. (That means no tickets for friends, family, or partners) You wouldn’t want us to send your horse to someone else!
If you have never filed a ticket please watch the video on this page it will help you get registered and on your way to ticket filing with ease!
http://support.amarettobreedables.com
Please observe all the rules of the ticket system.
If you are unable to login or need more help reporting an Amaretto issue you can message Avalon Crystal or send a note card if im not available!
I know issues can be frustrating but the Amaretto staff is committed to resolving your issue swiftly. Thanks for all your understanding when something does go a rye.
This is Ava over and out happy breeding everyone!!!
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