Amaretto Breedables Customer Connection

Hey guys its a wonderful Tuesday around Amaretto Ranch Breedables,
hope everyone enjoyed their weekend.

I wanted to talk to everyone about something that has became an issue lately.

I know this has been talked about before but I think some of us need a reminder on the steps you should take after your ticket is filed.

*** Only file a ticket on your horses, not your daughters, partners, or friends!
If the CSR ask you for a slurl, make sure they are on your allowed list and paste the slurl to the breedable your having a issue.

You can get a slurl by going there in world and opening the map and choosing the copy slurl option. This copies your ordinates in world and now you will be able to post them. A slurl will look like this:

http://maps.secondlife.com/secondlife/Amaretto%20Ranch%20Horses/57/155/22

If the CSR asks you to please send your breedable in world with your full SL name and Amaretto Ticket number. Thank you.

This means you make a folder in your inventory name your folder just as the CSR asked you.

Example: Avalon Crystal AQM-222-22395

This ensures that your breedable will not get lost in a inventory and will be easily matched with your ticket. If you do not do this our CSRS can not be responsible for random objects being sent to them. If your breedable is not in a folder it will be sent back to you!!!! (if we can find out who it belongs too)

Also one more last tip! Make sure that you are sending the breedable to the correct CSR. Don’t assume it will be the same one who did your last ticket. Read your responses carefully and send to the proper CSR.

All of these things will ensure that your ticket is handled in a timely manner.
Remember all issues must be filed through the ticket system!!!
http://support.amarettobreedables.com/

Happy Breeding everyone this is Ava over and out!!!