When you file a ticket.
1. CSR’s responds to the ticket .
2. You check your E-Mail for the responds that the CSR’s sends to you .
3. You are ask to send a Folder with your horse or K-9 in it with Name ,Ticket Number as name of the folder.
4. The CSR may ask you for more information you go to the tickets website and click on reply .
Please do not send Notecards to CSR’s or Do not im the CSR wanting to know if they got your folder
The CSR’s get your folders even if they are offline .
Thank You so much an Have a Great Day 🙂
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