Amaretto Breedables Customer Connection

Hi there… as we’ve been working with the support tickets and watching the group chatter I have noticed numerous mentions and concerns about bundles/kennels having the error over them stating the mother had second bundle/kennel in three days.
Example of Error Message:

Bundle:
MOTHER_HAD_SECOND_BUNDLE_IN_THREE_DAYS:5dc0a8f5-cc6d-b75f-36d3-85bcbd85ed5c:NULL:2.21

Kennel:

MOTHER_HAD_SECOND_KENNEL_IN_THREE_DAYS:Kf6ddcd9e6f5e-6e98-925d-d642f2db2455!21!1!1!1!0!0!54:NULL:1.3
Please file a ticket at http://support.amarettobreedables.com/ with Amaretto with this message.
This message usually occurs when there has been a LL rollback or restart or due to normal everyday sim lag.
A majority of the time the mother has in fact had a viable bundle/kennel already and the bundle/kennel with error can be deleted and a ticket is not needed. Twins or more are not possible. A horse/K-9 will only have one viable bundle/kennel per pregnancy.
Example of a successful bundle ID:
SUCCESSFUL_BUNDLE:c34421df-d8b0-ca67-5aff-59608c411329!9!0!0!8!0!0!0!0!0!0:NULL:2.21

Example of a successful bundle ID:

SUCCESSFUL_K9 Kennel:Kf6ddcd9e6f5e-6e98-925d-d642f2db2455!21!1!1!1!0!0!54:NULL:1.3
The only reason you need to file a support ticket for a bundle with this error message is if you did not receive the original viable bundle/kennel.
If you need to submit a ticket for this issue please be sure to include the mothers information in the ticket. Also, if you have already filed a ticket for this issue and have the successful viable bundle/kennel already. Please go back to your ticket and reply letting us know we can close the ticket.
I hope this helps clear up some confusion and help eliminate unnecessary support tickets.

*Goes back to his terminal to stare at server status numbers*