Amaretto Breedables Customer Connection

Ticket system Departments

Filed Under : All,AmarettoBreedables.com- Website Info,Ticket Information by Tmzasz Luminos
Oct.21,2012

Hello everyone today I would like to go over the Ticket system departments! First lets get a list of all the departments shall we:

Main ( Parent Departments)

  • Items Not Received / Non Delivery
  • Suggestions / Questions
  • Beta Testing Bug Reports
  • Horse
  • Website
  • K-9
  • Barnyard Birds
  • Amaretto Ranch University

As you see there are several Main department Categories some of these departments have sub-departments here is the list of the sub departments:

Horse:

  • General Horse Issue
  • Horse-Breeding Issue
  • Horse-Broken Horse
  • Horse-Food Issue
  • Horse-Missing Horse
  • Horse-Movement Issue
  • Bundle-Broken Bundle
  • Bundle-Missing Bundle
  • myslhorses Support

Website:

  • Website Issue / Bugs
  • Website-Login Issues

K-9

  • General K-9 Issue
  • Breeding Issue
  • Broken K-9
  • Food Issue
  • Missing K-9
  • Movement Issue
  • Broken Kennel
  • Missing Kennel
  • myslk9s support

Barnyard Birds:

  • General Bird Issue
  • Bird – Breeding Issue
  • Bird – Broken Bird
  • Bird – Food Issue
  • Bird – Missing Bird
  • Bird – Broken Nest
  • Bird – Missing Nest
Now as you can see there are multiple sub-departments to choose from which one do you choose ? Well wonder no more I am going to give you an example of each departments type of issue!
First lets start with the main departments.
  •  Items Not Received / Non Delivery:

This is the department that you would chose if for example you have not received an item you have purchased from an inworld vendor of amarettos or from the marketplace.

  • Suggestions / Questions

This is the department for all suggestions / general questions directed at amaretto.

  • Beta Testing Bug Reports

This department is for bug reports from our beta testers so they can submit any bugs they find.

  • Horse
  • K-9
  • Barnyard Birds

These 3 Parent Departments have various subsections which will be covered below

  • Website

This department has 2 sub-departments:

  • Website Issue / Bugs
This sub-department is where you can report any bugs or errors found on any Amaretto website
  • Website-Login Issues

This sub-department is where you can request help registering to any of the websites owned by Amaretto just be sure to state which site in the ticket!

  • Amaretto Ranch University

This department is for any support/questions pertaining to the Amaretto Ranch University

 

Now the sub-departments of the Horse/K-9/Barnyard Birds Parent Departments:

 

Horse:

  • General Horse Issue
This department is for any issue not covered in the other departments
  • Horse-Breeding Issue
This department is for if your horses won’t breed when everything else is ok.
  • Horse-Broken Horse
This department is for if your horse just broke.
  • Horse-Food Issue
This department is for any Food related issues for the horses
  • Horse-Missing Horse
This department is for when one of your horses has gone missing
  • Horse-Movement Issue
This department is for when your horses won’t move when movement is on or are moving in odd ways
  • Bundle-Broken Bundle
This department is for when your bundle is broken and won’t function
  • Bundle-Missing Bundle
This department is the same as the Missing horse department but for bundles
  • myslhorses Support

Any issues relating to myslhorses go in this department

 

K-9

  • General K-9 Issue
This department is for any K-9 Issue not covered by the other departments
  • Breeding Issue
This department is for when your K-9’s won’t breed when everything else is good
  • Broken K-9
This department is for issues where your K-9 won’t function
  • Food Issue
This department is for issues with food for the K-9’s
  • Missing K-9
This department is to call lassie back home ( just joking ) its for when you have lost a K-9 somehow
  • Movement Issue
This department is for when your K-9’s wont move or are moving in odd ways
  • Broken Kennel
This department is for when your kennel has an issue and won’t function
  • Missing Kennel
This department is for requesting kennels to be repaired that have gone missing
  • myslk9s support
All myslk9s issues are to be directed to this department

Barnyard Birds:

  • General Bird Issue
This department is for any issue not covered in the other departments
  • Bird – Breeding Issue
This department is for if your Barnyard Birds won’t breed when everything else is ok.
  • Bird – Broken Bird
This department is for if your Barnyard Bird just broke.
  • Bird – Food Issue
This department is for any Food related issues for the barnyard Birds
  • Bird – Missing Bird
This department is for when one of your Barnyard Birds has gone missing
  • Bird – Broken Nest
This department is for when your nest is broken and won’t function
  • Bird – Missing Nest

This department is to request Missing Barnyard Bird Nests to be replaced

 

I hope this helps everyone better understand the many departments of the ticket system and if you should have to file a ticket to help figure out which one best serves your issue! Until next time this is Tmzasz signing off

 

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