Amaretto Breedables Customer Connection

Hello everyone today I am going to talk about folders and inventory management.
Linden Lab has put together a nice KB article on managing your inventory over at: http://community.secondlife.com/t5/English-Knowledge-Base/Inventory-management/ta-p/700093

I want to discuss why its Important to send your items in a folder rather than a box or all separately.

The reason we ask for a folder with your name and ticket number on it is because its easier to sort and look for a folder than it is to find an object or a horse and a notecard and it helps us help you faster and more efficiently!

Now the fun part ideally we want all folders to have 2 parts to their name like so ( Your SL name ( no display names please ) – Your Amaretto Ticket Number ( i.e ABC-xxx-xxxxx ) ) this will help us find your folder quicker and be able to quickly find your ticket number please be sure that your ticket number follows this format: ABC-xxx-xxxxx the easiest way is to copy and paste the ticket ID from the ticket system.

Keep in mind that if you have more than 42 items ( including any folders inside the folder ) that you will have to make a second folder to send them as SL does not allow more than 42 items in a single transfer so in this case please indicate on the folder name that its a second folder for that ticket ( like putting #2 on the end )

Now when we send you back your fixed horses/bundles you will get a folder like this ( in this case when i send the folder mine looks like this: Amaretto Horses/Bundles from Tmzasz Luminos -Repaired ) all folders from the CSR’s follow the same naming scheme Amaretto Horses/Bundles from CSR NAME -Repaired this way when you get the folder back you can use the inventory search feature to find the folder easily and be able to enjoy your fixed horse(s)/bundle(s) sooner 🙂

Now creating a folder is easy all you do is right click ( or command click if your using a mac ) in either the My Inventory folder or another folder ( like the Objects folder ) and click New Folder then under the folder you clicked on a New Folder will be created and ready to rename to whatever you want to name it. Once you are done changing the name it will fall in order with the other folders and be ready to add your inventory to it. After you have placed the horses/bundles and any additional information you can add for the ticket pull our name up in search and drag the folder over to us and we will get it ( even if we are offline! ) and we will respond in your ticket if more information is needed or if no info is needed you will have your fixed bundle(s)/horse(s) sent back in the folder described above!

I hope this helps everyone understand the folder system better and be sure to check that link out at the top for even more inventory management tips.