Hello everyone. This week we have seen alot of tickets on people needing horses replaced. Well we all know SL can eat them or make them Poof, but heres something that we have noticed alot of people doing. NEVER highlight and take a group of horses, K-9s, bundles, or kennels into your inventory. Most of the time when you do this, you will lose all the items as they will not rez back out
Also if you find a breedable in your inventory and you know that you already have it out, you can right click on the item in inventory, look in the description field and compare the numbers from that with your breedables number. If you set it out and you already have it out, both copies will duplicate.
When SL does a sim Rollback, it takes the sim back to a previous state. If you have purchased a horse from someone, and the sim where you purchased the breedable from has a rollback, it can create a duplicate issue., maybe even someone else has come along and also purchased the same breedable. This is why we ask for transaction history. If this happens you can contact the seller for refund. Please don’t just assume they are selling duplicates on purpose. Talk to the seller. Things can be worked through.
I have noticed a lot of problems have been happening with breedables disappearing at auctions, some by SL roll backs, some by lag when trying to rez them, and others when taking them after purchase. When you go to an auction you have to fill out a notecard about your breedable. It only takes a little extra time to record the UUID number on the notecard.
Go to edit on the breedable, in the description line that is the uuid number. That number is very important and can help a lot if you need to file a ticket for a missing breedable, highlight the number and copy , paste to notecard. Doing this is like taking each one of your breedables’ fingerprints!! It can be a big time help if anything ever does happen to your breedable.
Having your breedable named can be very helpful especially when SL eats you Horse, K-9, or Barnyard Bird. We need information to remake your breedable. What we need is the Name of breedable and/or UUID number. If you leave you horse, K-9, or Barnyard Bird as Amaretto Breedable Horse, Amaretto Breedable K-9,or Amaretto Breedable Barnyard Bird, it can make it harder to find and sometimes impossible. The same goes for kennels, bundles and nests
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We can only replace, remake your item if we have the information, so please take the time to name all your breedables.
Names can be as simple as using a number. It will also help you keep track and know when you are missing a horse, K-9 or Barnyard. example (White Walker Female, White Walker Female 2, White Walker Female 3)or for bundles, kennels, and nests, BW/Gar/LL/DblGloom, BWGar/LL DBLGloom 2
When you get a bundle, kennel, or nest and you decide not to birth it, name it before you take it into your inventory. Lets say a few weeks down the road you decide to birth that bundle, and the horse stays white and doesn’t birth. or you go to rez it out and it dissapears.You probably dont remember who the parents of the bundle were, but if you have named the bundle and paid attention to the bundle name before you clicked birth, you now have some information to give us that can help in finding out about that bundle. Again try and make the names different, even by using a number. You can start naming your bundles/kennels/nests by starting with a number and then naming the bundles in the next number order (1 BW/Gar/LL/BblGloom, 2 BW/Gar/LL/DblGloom, Etc)
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Nov.21,2012
