Amaretto Breedables Customer Connection

Hello Horse lovers!

I would like to start my blog out by saying that each and everyone of us here at Amaretto appreciate each and every loyal supporter out there. Amaretto would not be where it is today if it wasn’t for you. We at Amaretto try to do all things possible to make everyone happy and content with their horse raising and breeding experiences. Unfortunately, as everyone know, it is virtually impossible to do so. There is always going to be someone who we were unable to please or satisfy, and this does sadden us. We want Amaretto to be an enjoyable experience for all. As Amaretto grows… changes and fixes are inevitable, and for all of you who have stuck by us through the changes, we just want to say you are very respected and appreciated!

With that being said, Amaretto has pride in it’s company and will no longer allow our groups and forums to become a breeding ground for downing, trash talking, or plain out slandering of Amaretto, the individuals who work for Amaretto or Amaretto customers. Constructive criticism is ALWAYS accepted when offered with concern or care but, a line has to be drawn somewhere. If anyone is found in the groups, forums, or support system, trashing talking Amaretto as a company, the individuals that work for Amaretto, or Amaretto customers, it will not be tolerated. The person/persons found to be doing these such actions can and will get their rights to all groups, forums, and the ticket support system revoked, as we deem necessary to stop the issues. The Amaretto owners, developers, and Staff work long, hard hours to try and make this a memorable and fun time for all. Let’s please keep the groups and forums calm and peaceful. The groups and forums are meant to be an informative, enjoyable place for all to come. And please, keep the support system free from negativity and rude nonconstructive comments. Our support system is meant to help individuals with technical issues for the horses and bundles. It makes the CSR’s jobs harder and more time consuming having to shift through the negativity and find the tickets of customers that are truly needing help.

Basically, Amaretto wants horse breeding and raising to be an exciting and fun time. We know a lot of people have left or closed the groups and miss out on important information because of the constant turmoil in the groups and forums. We will be cracking down on the individuals responsible for the ruckus and will not be allowing Amaretto, Amaretto employees, or any other individuals to be belittled or talked down to. Again, the groups, forums, and support system are there to help our customers, to keep our customers informed of Amaretto news, and to allow customers and fellow breeders a place to come and share their positive experiences with the horses.

Thank you again for all who have supported Amaretto. We appreciate each and every one of you!

Until my next post…….

Friday’s group started out with a bang. In the morning one of our staff members  accidently posted a market space ad in the group which lead to some heavy accusing in the group as the market advertised was the market also owned by the Amaretto Owners. Karrie apologized and the accusations did not stop, which lead to the sending of this notice, which I am posting again here in case you did not receive it  As you know, no ads of selling , or ads of markets are allowed in this group. A lot of people have been making this mistake and unless they do it regularly we forgive. Well one of our staff, that also works for a market place has made a mistake and sent a notice out advertising the market she works for. She apologized several times in open chat, and now I am sending this apology to everyone as mistakes can happen. Thank you for understanding.Last night again accusations on company ethics started, with people accusing the owner, Josaphine Cooperstone of selling her horses in the past. CSR’s tried to let everyone know that this was not true and that Josaphine had not and does not sell any horses. Josaphine herself came into the group, to defend against the false accusations which finally led to this statement being posted by one of the group

•Will staff be able to breed and sell your breedables in the market? All staff other than the owners, scripter, and builder will be able to sell the horses since they will not have access to any of the“inside” information or to the main database.And yes CSR’s sell horses as we love to breed them and raise them just like everyone else.I hope this will help clear up some of the questions others that were not in the group yesterday may have as we all know gossip travels fast and changes its story quicklyTake Care All and see you next Saturday

P.S I also learned something new yesterday. It was brought to my attention by a group member that 2.0 bundles when they are birthed defaut to both food types. I spoke with our scripter Lex and he said it will be fixed.
So for the time being, set food preference after birthing them through the menu.