Amaretto Breedables Customer Connection

Hey guys its Monday again!

I’ve been working hard on making some short “How-to-Videos”!

Currently I have 2 videos posted, one on how to sign up on the main site, and one on the ticket system that tells how to file a ticket and how to reply to a ticket.

I hope to make many more “How-to-Videos” so if you have one you would like to see please send me a notecard in world. I will do my best to accommodate everyone and have easy “How-to-Videos” for new breeders to make the process of getting their feet wet with Amaretto easy and enjoyable.

You can find the videos under the help tab located at the top of the page @  www.amarettobreedables.com

Ok so here’s the link! Check them out!

http://amarettobreedables.com/videos

Hope you guys enjoy and happy breeding!!

Hello everyone tonight I would like to talk about logging into the website/ticket system. AS some of you know the 2 sites are different log ins this was due to the way the software was created. Both systems use a different log in because of this and I want to help you figure out which one you are logging into tonight. when you go to http://amarettobreedables.com up in the upper right there is a Sign in/Sign up button this is the prompt to log in or sign up to the main website ( everything except the ticket system ). When you go to http://support.amarettobreedables.com the log in is slightly different its on the right hand side about halfway down the page. Remember that this is a separate log in from the main website and logging into one does not log you into the other. If you haven’t registered on the ticket system the register button is in the middle of the page just click it and fill out the form ( on the personal information we do not require or want any RL info in there please ). If for what ever reason you cant use your password or don’t get the activation email you can send me (Tmzasz Luminos) a Note Card in world with your email address and I will get back to you asap to help you get into the system you are having trouble with. I hope this helps clear up the confusion.

hello everyone today i would like to take a moment to let yall know about the new k-9 forums! as a few of you have noticed already there’s 3 new sections in the forums:

The First is the K-9 Related Chat Only:

this forum is for general topics about the K-9s

The other 2 are under the Trading post category

K-9 Trading Post ( K-9/Kennel Only):

Post up your K-9’s and Kennels for sale in here! just remember to let everyone know once its sold 🙂

and K-9 Trading Post (Related Items No K-9s or Kennels)

this is where you post goods for sale that are not K-9’s or Kennels ( like cool looking pens and such )

Remember the forums are not for support ( file a ticket over at http://support.amarettobreedables.com for that ) and that we are watching if we see any abusive behavior in the forums the offending content will be removed and you will be warned if it keeps happening forum access can be revoked 🙁

Hope to see some amazing dogs/kennels and other items in these posts as well as good conversations about the dogs 🙂

Hello everyone i just wanted to share that with the release of the K-9’s tomorrow the manual for them is now live with full content ( if you see a typo in it please be easy on me 😛 ) the links are:

http://amarettobreedables.com/pages/manuals < this will take you to the manual selection page

http://wiki.amarettobreedables.com < this will take you to the horse manual

http://wiki2.amarettobreedables.com < this will take you to the new K-9 manual

I will be doing some reworking on the horse manual over the next week to include more example images of the menus and to fix some typos that have been found but in the mean time please go check them out and hope to see what awesome K-9’s you all get tomorrow!

http://amarettobreedables.com/pages/manuals

Hello everyone tonight i want to talk about registering on the website. There is actually 2 registrations needed to have both support and access to the more fun parts of the website ( like groups and events and the photo albums). When you first visit http://amarettobreedables.com up at the top there is a sign in / sign up link if you have registered just click sign in and fill in your email and the password you chose or got assigned by the registration system. Otherwise select sign up and fill out the registration information ( the profile address was covered earlier in another post ). Once you submit this information within the next few mins ( less than 10 usually ) an email will have been sent with a random password and instructions on how to log-in then you can change this password and begin to customize your photos and other things. However due to the differences in the systems its currently not possible to link the website with the ticket system user system as they are completely different. to use the support system go to http://support.amarettobreedables.com once there find the button in the center of the page that says register ( if you are using IE and don’t see it try turning on compatibility view or using another browser). Registration is easy and i recommend since the system asks for more info than the website does putting your SL first and last ( resident if you don’t have one ) name as the first and last name for that and this in the phone number spot if it asks 555-555-5555 ( 😛 ) we don’t need any RL info and will never ask for it under any circumstance so please don’t share it with us 🙂 . once registered on both if you want you can make the emails and passwords for both match so that its easier to remember or you can keep them separate that’s up to you. If neither system sends you a registration email within 1 hour please try to re register if it says email in use please send a note card named like so “Amaretto (either website or ticket system here ) password issue” to tmzasz luminos in world we need your Sl name and the email address you used that gives the error in the note card.

I hope this helps everyone and makes things easier 🙂

Hello everybody I want to cover ticket responses today.
Currently all replies you get in your email from a staff member are just automated emails sent from No-Reply@amarettobreedables.com. Under normal circumstances any reply sent to this email address will be lost as it is an outbound connection only. The quickest way to respond to your tickets is to login to the support system at http://support.amarettobreedables.com . Once you login you will see a view tickets button, if your ticket is closed it will be in the resolved section which is accessible by clicking show/hide resolved tickets. Simply click on the title of the ticket and click the green Post Reply button in the upper right corner and an entry box will appear for you to post your reply in. Once you have finished typing out your reply click on send and it will update your ticket on our end so we can help solve your issue. Please do not send staff members Notecards or IM’s about your ticket as we usually are busy responding to other tickets and it will only slow things down.

Hello everyone!  Today I want to talk about the Q & A section on the website.
As some have noticed there is a Questions and Answers section on the site that everyone can use to ask a question and get answers from one another in  the community and then You the community can vote on the best answer.
The system works on points as some people will have more points than others this means that they are posting many answers to questions!
Points Table is as follows:
5 Points for your answer being chosen as best answer
1 point for asking a question
1 point for posting an answer
1 point for giving an answer a thumbs up
and if your answer was given a thumbs down you will lose a point 🙁

On a side note the points on the Q & A are aesthetic only and do not translate into anything yet but we will correct anyone trying to ‘game’ points or attacking anyone with the thumbs down feature.
Now the fun part posting a question!
First if you have a question you would like feedback from the comunity on click on the Q&A button on the top bar and you will be taken to the questions page ( you can also search questions if your want to be sure no one else has posted the same question! )
Now click on the ask a question button to be taken to the page to type your question. Give it a title and type out your question the category is always questions and you can upload a photo to help if needed.
Once you hit submit your question will be posted to the question pool ( back where you pushed Ask a Question ) where people can post answers and later on you can give someone the honor of having the best answer ( comes with 5 points to them ).
If you don’t see your question after a while on the front list just hit My Questions and it will show you every question ever asked.
I hope this helps everyone and I cant wait to see some of the questions asked.
Until next Sunday this is Tmzasz ( going back to working on the website! )
P.S. The CSS for custom profiles will be ready soon be sure to watch the announcements for it!

Hello Everyone! Last week I talked about the Advertisments on the website, this week I amgoing to talk about usernames and profile addresses.

First off I want to describe what the profile address is. The profile address is tocustomize your profile url. For example I put tmzasz as my profile address so my profileaddress looks like this:

http://amarettobreedables.com/profile/tmzasz

Instead of this:

http://amarettobreedables.com/profile/1   So its basically its just a way to make your urllook better and is completely optional.

remember you only need to put in the last word do not put in this also http://amarettobreedables.com/profile/ as it will give you an error!

Now for the important part.. Your username!

When registering for the website please make sure that you use your Second Life usernameas your first and last name as this will help us be able to know who is using the websitefrom our community!

If you have already registered just sign in and go to edit yourprofile and change it there! This helps us and the community stay closer connected to oneanother if we know each other by the names we are accustomed to seeing in Second Life!

We will have lots of exciting things coming up in the near future and for a lot of thesethings we will be utilizing the Social Network and you don’t want to miss out on anythingAmaretto ….do you ?

So if you haven’t registered with the website please go to http://amarettobreedables.comand sign up!