Ticket system Departments
Hello everyone today I would like to go over the Ticket system departments! First lets get a list of all the departments shall we:
Main ( Parent Departments)
- Items Not Received / Non Delivery
- Suggestions / Questions
- Beta Testing Bug Reports
- Horse
- Website
- K-9
- Barnyard Birds
- Amaretto Ranch University
As you see there are several Main department Categories some of these departments have sub-departments here is the list of the sub departments:
Horse:
- General Horse Issue
- Horse-Breeding Issue
- Horse-Broken Horse
- Horse-Food Issue
- Horse-Missing Horse
- Horse-Movement Issue
- Bundle-Broken Bundle
- Bundle-Missing Bundle
- myslhorses Support
Website:
- Website Issue / Bugs
- Website-Login Issues
K-9
- General K-9 Issue
- Breeding Issue
- Broken K-9
- Food Issue
- Missing K-9
- Movement Issue
- Broken Kennel
- Missing Kennel
- myslk9s support
Barnyard Birds:
- General Bird Issue
- Bird – Breeding Issue
- Bird – Broken Bird
- Bird – Food Issue
- Bird – Missing Bird
- Bird – Broken Nest
- Bird – Missing Nest
- Items Not Received / Non Delivery:
This is the department that you would chose if for example you have not received an item you have purchased from an inworld vendor of amarettos or from the marketplace.
- Suggestions / Questions
This is the department for all suggestions / general questions directed at amaretto.
- Beta Testing Bug Reports
This department is for bug reports from our beta testers so they can submit any bugs they find.
- Horse
- K-9
- Barnyard Birds
These 3 Parent Departments have various subsections which will be covered below
- Website
This department has 2 sub-departments:
- Website Issue / Bugs
- Website-Login Issues
This sub-department is where you can request help registering to any of the websites owned by Amaretto just be sure to state which site in the ticket!
- Amaretto Ranch University
This department is for any support/questions pertaining to the Amaretto Ranch University
Now the sub-departments of the Horse/K-9/Barnyard Birds Parent Departments:
Horse:
- General Horse Issue
- Horse-Breeding Issue
- Horse-Broken Horse
- Horse-Food Issue
- Horse-Missing Horse
- Horse-Movement Issue
- Bundle-Broken Bundle
- Bundle-Missing Bundle
- myslhorses Support
Any issues relating to myslhorses go in this department
K-9
- General K-9 Issue
- Breeding Issue
- Broken K-9
- Food Issue
- Missing K-9
- Movement Issue
- Broken Kennel
- Missing Kennel
- myslk9s support
Barnyard Birds:
- General Bird Issue
- Bird – Breeding Issue
- Bird – Broken Bird
- Bird – Food Issue
- Bird – Missing Bird
- Bird – Broken Nest
- Bird – Missing Nest
This department is to request Missing Barnyard Bird Nests to be replaced
I hope this helps everyone better understand the many departments of the ticket system and if you should have to file a ticket to help figure out which one best serves your issue! Until next time this is Tmzasz signing off